Frequently Asked Questions
Everything you need to know about Magicshine high-performance lighting.
What is the standard shipping time for Magicshine products?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take 7-14 business days depending on the destination.
Are Magicshine bike lights waterproof?
Yes, most Magicshine lights feature an IPX4 to IPX7 waterproof rating, making them resistant to heavy rain and splashing, perfect for all-weather cycling.
What is your return policy for sports gear?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.
Do your products come with a warranty?
All Magicshine light heads come with a 24-month warranty, and battery packs are covered for 6 months against manufacturing defects from the date of purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How do I know which mounting bracket is compatible with my bike?
Our product pages include detailed compatibility lists. Most of our lights use the universal Garmin-style mount or include adjustable silicone straps to fit various handlebar diameters.